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1993-12-13
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DOCUMENT:Q106216 10-DEC-1993 [W_NT]
TITLE :Windows NT Stops Responding when You Write to Floppy Disk
PRODUCT :Windows NT
PROD/VER:3.10
OPER/SYS:WINDOWS
KEYWORDS:
--------------------------------------------------------------------
The information in this article applies to:
- Microsoft Windows NT operating system version 3.1
- Microsoft Windows NT Advanced Server version 3.1
--------------------------------------------------------------------
SYMPTOMS
========
If you have a system board with an AMI ROM BIOS on it Windows NT may stop
responding (hang) when you try to write to a floppy disk drive.
WORKAROUND
==========
To work around this problem, try one of the following:
- Slow the system down by turning off caching, disabling shadowing
and/or using the turbo button.
- If that approach works, enable the caching and shadowing again.
Then, in the advanced chip set options, try setting the I/O recovery
options to their maximum value. According to AMI, if I/O recovery time
is insufficient, device drivers, particularly for UNIX and XENIX will
fail. The exact description of the I/O recovery options vary from one
BIOS model to another.
The product included here is manufactured by a vendor independent of
Microsoft; we make no warranties, implied or otherwise, regarding this
product's performance or reliability.
Additional reference words: 3.10 disk
KBCategory:
KBSubCategory: hrdwr
=============================================================================
THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.
Copyright Microsoft Corporation 1993.